Driven by our permanent problems with hospitalizing patients, especially during the Covid-19 pandemic, I have to share my dreams.
While staying in Turkey, in Izmir, at the Congress of Emergency Medicine last year, we got acquainted, among other things, with the work of the Dispatch Center for the Izmir region, with about 5 million inhabitants.
Dispatchers at the Dispatch Center use software to determine the degree of urgency of emergency interventions, but they also have insight into the hospital capacities of all hospitals and their competencies.
Admission to the hospital is exclusively determined by dispatchers, and according to the location of the patient (close to the hospital) and free patient beds, for a given medical problem, in some hospitals.
Everything is in function as quickly and as well as possible services to citizens.
We in the Ambulance have already seriously started to build such a system, at least the part that is up to us. I hope that we will be allowed to establish something like that in the Sarajevo Canton.
As part of the reconstruction of the ambulance facility, we also planned the dislocation of our Dispatch Center, in order to make it isolated from any kind of pressure, which is a prerequisite for pure professionalism.
We are also working with colleagues from Slovenia to establish software for the Dispatch Center.
It will only remain up to the authorities to have the ear to fully professionalize the emergency hospitalization of the citizens of Sarajevo Canton, and of course to finally initiate the already allowed reconstruction of our facility.
